篩選結(jié)果 共找出39題

In the context of work planning and personal development planning, a SMART framework is often used as a checklist of the

characteristics of effective goals.

What does the 'M' in SMART stand for?

A

Manageable

B

Measurable

C

Motivational

ABC has promised customer DEF that a product will be delivered on a certain date. The product is in fact delivered nearly a

month late. As a direct result DEF misses an important deadline and has to pay penalties.

In what way has ABC failed DEF?

A

Failed to communicate

B

Failed to meet deadlines

C

Failed to comply with job specifications

D

Failed to deliver the exact product needed

When considering a personal development programme for an employee, what should be the first stage?

A

Planning a learning and development programme

B

Establishing learning targets

C

Broadening the employee's knowledge and experience

D

Setting up a competence framework

Which of the following situations may give rise to a source of positive or constructive conflict?

A

Hostility between employees

B

The task is lost sight of due to individual arguments

C

A dispute focuses attention on individual contributions?

Managers are said to have a?———————————responsibility (or duty of faithful service) in respect of the entities whose purposes they serve.

Which term correctly completes this sentence?

A

Financial

B

Ethical

C

Fiduciary

What is the name given to an approach to ethical decision-making which considers the 'right' decision to be the one which

results in the greatest good to the greatest number of people in a given situation?

A

Utilitarianism

B

Deontology

C

Virtue ethics

X plc is trying to get a trading permit, for which it qualifies. Unfortunately, there is a backlog at the

issuing office, and X plc has been notified that there will be a delay in the processing of its permit. The divisional manager

offers a donation to the issuing office's staff welfare fund, if the official concerned will expedite the paperwork.

Which of the following statements is true of this action?

A

It?is not unethical, because?the?money?is?offered?for?positive?purposes.

B

It?is not unethical, because?X?plc?is?legally?entitled?to the?benefit it?is claiming.

C

It?constitutes bribery.

D

It?constitutes grease money.

Which of the following is an approach to ethics which combines a concern for the law with an emphasis on managerial

responsibility?

A

Compliance based

B

Integrity based

C

Environmental based

D

Economic based

Farrah works in the sales tax section of the accounts department of BCD Co. When the finance director is on holiday, Farrah

notices that BCD Co has not been paying the correct quarterly amounts to the authorities. Farrah had suspected this for some time and decides to contact the authorities to tell them about the fraud. This disclosure is known as?————————

What two words correctly complete the sentence?

A

Confidentiality breach

B

Corporate conscience

C

Whistle blowing

?Which?of the following would raise ethical issues for a manufacturer of fast-moving consumer goods?

?(i)?The materials used in manufacture of the goods?

(ii)?The quality of the goods

?(iii)?How the goods are advertised?

(iv)?How much its raw materials suppliers pay their staff?

(v)?How the goods are packaged?

A

(ii) and (iii) only

B

(i), (ii) and (iii) only

C

(ii), (iii) and (v) only

D

(i), (ii), (iii), (iv) and (v)